Refund policy

Return & Refund Policy

Voluntary Returns

You may request a voluntary return within 15 days after delivery. The item must be unused, unworn and returned in its original condition. Return shipping for a voluntary return is the customer's responsibility.

Damaged, Defective or Incorrect Items

If an item arrives damaged, defective or incorrect, contact APEX RITUAL with your order details and supporting photos. APEX RITUAL will cover the reasonable costs of the approved solution.

Refunds

Refunds are issued after the request and, when applicable, the returned item have been reviewed. Approved refunds are sent to the original payment method.

Mandatory Rights

This policy does not limit mandatory consumer rights that apply in the customer's country or region.

Contact

Before returning any item, email supportapex8@gmail.com and wait for return instructions.